Privacy Policy

How we handle your information.

Effective date: September 2, 2026. Last updated: September 2, 2026.

Who We Are

Donewright Outbound LLC ("Donewright," "we," "us," or "our") is a limited liability company registered in the State of Arizona (ACC Business ID: 25115182). This Privacy Policy explains what information we collect, how we use it, and the choices you have, including information collected through our website, our forms, phone calls, and SMS text messages.

Information We Collect

We collect information you provide directly to us, including:

  • Your name, business name, and industry
  • Phone numbers, including the number submitted for a Mystery Shop and any number you provide for follow-up contact
  • Email address
  • Information you share with us during a call, consultation, or through a form on our website

How We Use Your Information

We use the information we collect to:

  • Provide the services you request, including scheduling and delivering a Mystery Shop evaluation
  • Contact you about your business and discuss our services
  • Send you appointment confirmations, service updates, and, where you've consented, promotional messages by phone, email, or SMS text message
  • Improve our services and internal operations

We do not sell, rent, or buy leads or contact lists, and we are not affiliated with any third party that does.

SMS & Text Messaging

If you provide your mobile phone number and opt in to receive text messages from us, we will use that number to send you the type of messages you consented to, such as appointment confirmations or promotional updates. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and you can request assistance by replying HELP.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Call Recording

Where you've consented, such as during a Mystery Shop, calls may be recorded for grading, training, and quality purposes as described at the point of consent.

How We Share Information

We do not share your information with third parties for their own marketing purposes. We may share information with service providers who help us operate our business, such as scheduling, communications, or customer service platforms, solely to support the services we provide to you.

Your Choices

  • You can opt out of SMS messages at any time by replying STOP
  • You can request assistance regarding messages by replying HELP
  • You can contact us directly using the information below to ask questions about your information or request it be removed from our records

Data Retention

We retain the information you provide for as long as reasonably necessary to provide our services, comply with legal obligations, and maintain accurate business records.

Changes To This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent version.

Contact Us

Donewright Outbound LLC
Phone: (602) 909-5983
Email: support@donewrightoutbound.com
Address: 101 W Loma Vista Dr, Tempe, AZ 85282
Website: donewrightoutbound.com

Contact information above must match exactly what is submitted in GHL Trust Center Brand Registration.